Returns & Exchanges

Shipping Policy
Welcome to our website. We offer all kinds of sale products and mainly are shipped via Express Mail Service. Please make sure your items, shipping address and recipient name and we don't responsible for your lost shipment.

Cancel Order Policy
If you want to cancel your order, please contact our customer service after you order within 6 hours, before item don't delivery. So sorry that we can't cancel order when ship them out. Thank you for your understand. If you insist to cancel your order, please observe our return policy.

Return Policy
If you want to return your item, please contact our customer service team within 3 days when you received them. Please provide your name and order ID when contacting our customer service. All return items must keep their original condition not worn, altered or washed, with all tags attached. And you have to pay restocking fee, shipping fee and handling fee.

Exchange Policy
Please contact us with your name and order ID when you want to exchange different size or color within 3 days. If you want to exchange other styles, you have to pay price spread. Also you must contact our customer service, they will help you. All exchange products, must keep their original condition not worn, altered or washed, with all tags attached. And you have to pay restocking fee, shipping fee and handling fee.

In order to ensure your befits, please make sure your order information. Have any questions, please feel freely Contact US.
pay-ment
Copyright © 2017 www.auca.co.uk All Rights Reserved.